Shipping policy

Thank you for shopping with Carvan Marts. We are committed to delivering your orders safely and quickly across Pakistan.

1. Shipping Coverage

Carvan Marts delivers to all cities and regions across Pakistan.

2. Processing Time

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Our estimated delivery time is:

  • 1–3 Business Days across Pakistan.

Delivery times may vary due to public holidays, weather conditions, remote locations, or unforeseen circumstances beyond our control.

4. Courier Partners

We ship orders through trusted courier partners, including:

  • TCS

  • Leopard Courier

  • M&P Courier

  • Pakistan Post

  • Call Courier

  • Trax Courier

  • Other reliable courier services based on service availability.

The courier partner is selected based on the fastest and most reliable service for your location.

5. Shipping Charges

We offer FREE Shipping on all orders across Pakistan.

There are no additional shipping charges unless otherwise stated during a special promotion or offer.

6. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) across Pakistan.

Please ensure someone is available at the delivery address to receive the order and make the payment to the courier.

7. Order Tracking

Once your order has been dispatched, a tracking number will be provided within 24 hours via the contact details you provided during checkout, where applicable.

8. Delivery Delays

Although we strive to deliver within the estimated timeframe, delays may occur due to:

  • Public holidays

  • Weather conditions

  • Remote delivery locations

  • Courier operational issues

  • Events beyond our reasonable control

We appreciate your patience and understanding in such cases.

9. Incorrect Shipping Information

Please ensure that your shipping address and phone number are accurate when placing your order.

Carvan Marts is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

10. Failed Delivery Attempts

If delivery cannot be completed because the customer is unavailable or provides incorrect contact information, the courier may attempt redelivery or return the package to us.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Carvan Marts

Email: contact@carvanmarts.com

Phone: +92 370 3225259

Service Area: All Cities Across Pakistan

Shipping: FREE Nationwide

Estimated Delivery: 1–3 Business Days

Tracking Number: Within 24 Hours of Dispatch

Payment Method: Cash on Delivery (COD)